Privacy policy

Last updated: November 10, 2025

Muse Studio (“we,” “us,” or “our”) operates this website and online store to offer original designs, photography prints, merchandise, and creative products (collectively, the “Services”). Our store is powered by Shopify, which helps us manage online sales, payments, and customer data securely.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, interact with us, or make a purchase. By using our Services, you agree to this policy.

1. Personal Information We Collect

We collect the following types of information to provide and improve our Services:

  • Contact details — name, billing/shipping address, phone number, and email.
  • Payment details — through Shopify’s secure system (we never store full payment information).
  • Order information — products viewed, added to cart, or purchased.
  • Device and usage data — browser type, IP address, time zone, and how you interact with our site.
  • Communications — any emails or messages you send us for support or inquiries.

We do not collect or store sensitive personal information such as government IDs, health data, or passwords outside Shopify’s secure infrastructure.

2. How We Use Your Information

We use personal information only to:

  • Process and fulfill your orders.
  • Communicate order status or respond to customer service requests.
  • Personalize your shopping experience.
  • Improve our products, designs, and website functionality.
  • Prevent fraud and ensure secure transactions.
  • Comply with legal obligations.

With your consent, we may also send promotional updates about new collections, designs, or sales. You can unsubscribe at any time.

3. How We Share Your Information

We may share your information only with:

  • Shopify, to power our online store and handle secure payments.
  • Print-on-demand partners and shipping providers, to fulfill and deliver your orders.
  • Service providers (like analytics, email marketing tools, or advertising platforms) that help us operate the business.

We never sell or rent your personal information.

4. Data Security and Retention

We use standard security measures and encrypted connections through Shopify to protect your data.

Your information is stored only as long as needed to complete your order, meet legal obligations, or manage your account.

5. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data.
  • Correct or delete your information.
  • Withdraw consent for marketing emails.
  • Request that we limit how your data is used.

To exercise your rights, contact us at muse-studio@outlook.com.

6. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience, analyze site traffic, and remember preferences.

You can manage or disable cookies through your browser settings.

7. International Data Transfers

If you are outside Canada, please note that your data may be processed in Canada or other countries where our service providers operate.

We ensure adequate protection through secure, recognized data transfer standards.

8. Children’s Privacy

Muse Studio’s Services are not directed to children under the age of 16. We do not knowingly collect personal data from minors. If you believe your child has provided us with information, please contact us to remove it.

9. Updates to This Policy

We may update this Privacy Policy to reflect business, legal, or technical changes. Updates will be posted here with a revised “Last updated” date.

10. Contact Us

For any privacy concerns or data requests, contact us at:

Muse Studio

📧 muse-studio@outlook.com

🏠 Burnaby, BC V5H 1P6, Canada